Introducing the SmartWaiter
Our custom server solution in partnership with our easy-to-use SmartWaiter device makes receiving orders simple.
Once an order is received from a customer, the SmartWaiter will automatically ring then start printing the order at the restaurant.
We’re sure you’ll love it’s smart features:
- No internet connection required – It runs over the mobile phone data networks
- Battery powered – Once fully charged, it will last you a full service
- Thermal printer – No ink or ribbons required, just load it with the same rolls as your chip and pin device
- Multiple copies – Need a copy for the kitchen and front-of-house? No problem.
- Reprints and reports – Have a duplicate printed or get the stats for your day’s trading
See it in Action
Our video demonstration shows you both the customer journey and the how the SmartWaiter device operates.
Placing an order on a smartphone with instant print-out on the SmartWaiter shows how fast and easy it is for both your customers and staff to place and receive orders.
Here’s How It All Works…
Your Web Waiter provides your business with all the requirements to take online orders in one simple, cost effective platform. We will work closely with you to first understand how your business operates and then put our online ordering system in place to ensure that it compliments how your business operates and provides you with an edge over your competition.
A dedicated web portal for your business which links from your own website
Ability to take orders for all the dishes on your menu including customisations
Ability to take online orders for the daily opening hours you set for your business
Ability to set different opening hours for your collection and delivery operations
An email notification is sent to the restuarant when an order is placed to the account of your choice
Order is automatically printed on the SmartWaiter device and available for review in your admin portal
An email confirmation is sent to the customer telling them when order has been received by the restaurant
Ability to take payment from the customer online through your existing merchant account
Capture details of your customers for future marketing
All orders are stored in your online admininstration control panel
No limit on the number of orders that can be taken at the one time
Ongoing account maintenance and unlimited menu updates